Not happy with your purchase?

We want every Enzim experience to leave you feeling fresh and confident. That’s why our 100% Money-Back Guarantee covers not only defective items, but also any purchase you’re not fully satisfied with, whether it’s Enzim FRESH MINT or Enzim 40 PLUS. No returns needed, just reach out within 30 days and we’ll make it right.

We offer a 100% money-back guarantee for:

Products that arrive damaged, leaking, or broken in any way.

Incorrect orders (wrong item, quantity, or variant sent)

Unsatisfactory product experience (e.g. unusual texture, taste, or irritation)

Trusted by
Millions with Bad Breath, Dry Mouth and Sensitive Teeth

Loved by your neighbours in Southeast Asia, both Enzim FRESH MINT and Enzim 40 PLUS.
Join community of over 2.8 million with healthier saliva quality

How to Claim Your Money-Back Guarantee

Email us at hello@enzim.sg with your order number, explanation of the issue, and clear photo proof

We’ll verify your claim within a few working days

Once approved, we’ll issue your full money-back guarantee to your original payment method, no product return needed

FAQ

What is Enzim Singapore’s Money-Back Guarantee?

If your order arrives defective, damaged, incorrect, or even if you're simply not satisfied with how Enzim FRESH MINT or Enzim 40 PLUS works for you, we’ll guarantee your money back. No need to return the product.

How do I request a money-back guarantee?

Just email us at hello@enzim.sg within 7 days of receiving your order. Include your order number, a description of the issue, and clear photo proof.

Do I need to return the product?

No. Once your claim is verified, we’ll issue your money-back guarantee without requiring you to send the item back.

What if I’ve opened or used the product?

As long as the product is clearly defective or damaged, you’re still eligible, just provide photo proof.

What kind of photo proof should I provide?

Please send clear photos of the issue, including the defective area and the product packaging.

How long will it take to receive my money back?

Once your claim is approved, your refund will be processed within 7–10 business days. Additional processing time may depend on your bank or payment provider.

Is the money-back guarantee valid for change-of-mind returns?

No, we do not offer money-back guarantees for change-of-mind purchases or personal preference.

Can I get a replacement instead of a refund?

We currently only offer money-back guarantees for eligible issues. Replacement requests are not available at this time.

Championed by
Dentists and Clinics in Asia

Recommended by dentists for its gentle and effective formula.
Experience the advantages of Enzim FRESH MINT and Enzim 40 PLUS, enzymatic toothpaste with no SLS, trusted by dental professionals to maintain oral health and combat bad breath, dry mouth, and gum sensitivity.

Which Toothpaste Is Best For Me?

Do you have receding gums, dry mouth, or bad breath? Let us recommend the right Enzim toothpaste based on your needs.